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AI as a Component of PLM

January 26, 2024

PLM encompasses the entire journey of a product, from conception to retirement, and AI is playing an increasingly important role in optimizing and revolutionizing this process. However, the integration of AI into PLM raises critical questions about its benefits, limitations and ethical concerns. One of these questions is to what extent can or should we rely on machines to manage product lifecycles?


The advantages of AI in PLM

AI has brought a wealth of benefits to PLM that cannot be ignored.​

  1. Efficiency and productivity: AI-driven automation and optimization tools can significantly increase efficiency and productivity in various phases.
  2. Data-driven decision-making: AI algorithms can process and analyze large amounts of data to gain valuable insights.
  3. AI-supported quality control systems can detect defects and anomalies in products with a high degree of accuracy.
  4. Predictive maintenance: When devices are likely to fail, enabling timely maintenance and preventing costly downtime.​
  5. Personalization: AI can help to tailor products to individual customer needs.

 

The limits and challenges of AI in PLM

Although AI offers numerous benefits, it is important to critically evaluate its limitations and challenges in the context of PLM.

  1. Data dependency: AI is highly dependent on data. Inaccurate or distorted data can lead to incorrect results.
  2. Complex implementation: Companies must overcome technological hurdles and ensure that AI systems are compatible with existing workflows.
  3. Limited creativity: In product design, where innovation and creativity are paramount, AI can fail to develop breakthrough ideas.
  4. AI systems must be regularly maintained and updated in order to remain effective. If this is neglected, it can lead to system failures and shortened product lifecycles.

 

The ethical dimension of AI in PLM

The integration of AI in PLM also requires a critical examination of its ethical implications. The power of AI to influence decisions and processes requires responsible and ethical use.

  1. Transparency and accountability: Companies must ensure transparency in AI decision-making processes and establish accountability for AI-driven actions. This includes explaining how AI influences design decisions and product outcomes.
  2. Data protection and data security: As AI relies on data, companies must prioritize data protection and data security. They must protect consumer data from breaches and misuse.
  3. Algorithmic bias: Companies must actively address algorithmic bias to ensure that AI does not lead to discrimination, especially in areas such as product design where cultural, gender or racial bias can unintentionally influence outcomes.
  4. Displacement of jobs: The automation of certain PLM tasks through AI can lead to job displacement. It is imperative that companies consider the impact on the workforce and implement retraining programs to mitigate this.

It is critical to strike a balance between leveraging its capabilities and overcoming its challenges to ensure responsible and ethical product development while maximizing its potential for innovation and efficiency. The critical issues surrounding AI in PLM will continue to shape the future of this transformative technology in the manufacturing and product development landscape.


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Sources​

Acain, Spencer. „Wie generative KI den PLM-Prozess verbessert“. Thought Leadership. 28.02.2023.. 

Akman, Sedar. „Die Zukunft von PLM: Wie KI und maschinelles Lernen die Produktentwicklung verändern“. LinkedIn. 10.01.2023.

Wang, Lei. “Artificial intelligence in product lifecycle management”. The International Journal of Advanced Manufacturing Technology 114(1).

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