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Do you have a question? Perhaps it has already been answered. Below you will find some frequently asked questions. You can also contact us at any time if you need further assistance.


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Company

Would you like to learn more about us? Then you've come to the right place!

If you are not already in contact with one of our consultants, please send a detailed description of your problem to the following address support@drwe.de. One of our qualified employees will contact you as soon as possible. If you already have a support contract, the framework conditions are already in place and support will be provided immediately after you contact us.

At DRWE, we focus on providing high-quality PLM services in the field of engineering. We are renowned for our expertise in NX and Teamcenter from Siemens PLM Software.

Our holistic approach accompanies you from the initial considerations to ongoing user support after implementation. As a certified service partner, we offer a wealth of experience and provide individual support in the areas of CAD, CAE, and PDM.

Our team of experienced PLM and CAD specialists uses creativity, expertise, and dedication to give you a measurable competitive advantage. We continuously optimize and develop the NX and Teamcenter environment. Trust in our expertise!

Trust in our expertise!

Phone: +49 (0) 7031 4103090 (Mon. to Fri.: 8:00 a.m. to 5:00 p.m.)

E-mail: kontakt@drwe.de

Contact form: Contact Dr. Wallner Engineering GmbH

Of course!

You can find open positions on our careers page.

Unsolicited applications are welcome at any time.

Dr. Waller Engineering GmbH was founded in 1999 and has since developed into a leading provider of PLM services.

It's easy: just enter your email address here and you'll automatically be added to our mailing list!

Danke für die Registrierung!

If you are not already in contact with one of our consultants, please send a detailed description of your problem to the following address support@drwe.de. One of our qualified employees will contact you as soon as possible. If you already have a support contract, the framework conditions are already in place and support will be provided immediately after you contact us.

If you are not already in contact with one of our consultants, please send a detailed description of your problem to the following address support@drwe.de. One of our qualified employees will contact you as soon as possible. If you already have a support contract, the framework conditions are already in place and support will be provided immediately after you contact us.

If you are not already in contact with one of our consultants, please send a detailed description of your problem to the following address support@drwe.de. One of our qualified employees will contact you as soon as possible. If you already have a support contract, the framework conditions are already in place and support will be provided immediately after you contact us.

Consulting

What you should know about our consulting services.

All service products can be configured and requested online. After entering your contact details, a DRWE employee will contact you with a personalized quote.

Yes, we will work with you to develop a concept that precisely meets your requirements.

To clarify your requirements, we will send you a checklist in advance. You will then receive a specification of your project scope and a quote with task packages.

7 steps to success.

The linked article attempts to provide guidance in selecting the best PLM system.  

Construction

Everything you need to know about our design services at a glance.

Our design engineers create precise 3D models of components, welded parts, assemblies, and complete machines and production facilities, including the derivation of standard-compliant drawings and parts lists. They also carry out adaptation and variant designs according to instructions.

Following review by the Employment Agency, we have been granted an unlimited permit for temporary employment. The contract form is exclusively a temporary employment contract in accordance with the currently valid AÜG (German Temporary Employment Act).

Our designers undergo intensive training before working with customers. We determine the specific qualification requirements of each employee and train them in appropriate measures before and during their assignment with the customer, including on special topics. We do not send you any "greenhorns."

The response time depends on the technical and organizational requirements you place on the employee. Within a few days, we will get back to you with information on how quickly we can meet your staffing needs with qualified personnel. Often, we will even have initial concrete suggestions for you and you will receive initial employee profiles that match your specific staffing needs.

Training

Are you interested in our training courses? Here you will find the most important answers.

We are an officially recognized educational institution under the Baden-Württemberg Education Act (BzG BW). This means that our courses are carefully planned, well organized, and professionally conducted.

Hot and cold drinks are available in the training center before and during breaks. Due to technical reasons, only water is permitted in the training rooms.

We do not offer lunch, but thanks to our central location, you will find numerous options for easy dining.

After successfully completing the training course, participants will receive a signed certificate from the trainer. It will include the course name, duration of the training, period of participation, and the course content.

We ensure that the training courses take place in an optimal learning environment. For open training courses, this means a maximum group size of 9 participants. For customer-specific training courses, the number of participants is determined by the contact person and organizer of the training course. We reserve the right to postpone or cancel training courses with fewer than 3 participants at short notice.  

If no language is specified in the training description or offer, the training will be conducted in German. We are happy to offer training courses in English and other foreign languages by arrangement. If you are interested in such a training course, please contact us.

It is not possible to use your own hardware/software for training courses at the training center. The training rooms are equipped with everything you need. For training courses at your premises, you must use your own equipment or alternatively book our mobile training room. For online training courses, you can also use your device to access our training computers remotely.  

A thirst for knowledge, a positive attitude, and an openness to new topics!  

We will inform you of the exact seminar times in the registration confirmation. Unless otherwise agreed, training begins at our training center at 10:00 a.m. on the first day and at 8:00 a.m. on the following days. For online training courses, the times are agreed in advance with the trainers and communicated to you.

As a rule, all training courses offered at the Böblingen Training Center can also be held at the customer's premises. This is useful if several users are to be trained at the same time.  

There are several accommodation options in the immediate vicinity. We would be happy to send you an overview and help you choose.

The training materials will be made available for download in digital form via the cloud after completion of the training. The documents are protected by watermarks and are subject to copyright.

You can register for a training course online, by email, or by phone. You will then receive a confirmation of registration from us with all the important information.  

All current training dates for NX and Teamcenter can be found on the Training overview page, sorted by date and calendar week. For customer-specific training courses, special topics, or special workshops, please submit your request with a suggested date for coordination.

There are paid parking spaces in the immediate vicinity, which vary greatly in terms of parking duration and cost. Please contact us in advance so that we can advise you on the best options.

Learning Nuggets

Your questions about our Learning Nuggets – our answers.

Short, specific learning nuggets are practice-oriented learning units tailored to typical pain points experienced by users. They help you better understand the software's functions and apply them in a targeted manner to significantly increase your efficiency. Thanks to their compact format, you can easily integrate our nuggets into your daily work routine without having to interrupt your daily business. Learn exactly what you need!

Anyone who wants an brief insight into a topic.

A Learning Nugget is always led by one of our experts. Despite the short format, questions are of course welcome.

There are no handouts for the Learning Nuggets.

Yes, each participant receives a personalized certificate upon completion.

For a deeper insight, simply book a Training a Master Class.

Yes, each participant receives a personalized certificate upon completion.

E-Learning

Curious to learn more? Here you will find everything you want to know about our e-learning section .

Anyone who wants to deepen their knowledge.

There is a mobile version of the content, but no separate app.

Content such as videos or the written documentation can be accessed again at any time as long as access to the course is available. Quizzes and the certification at the end can be completed once.

Progress is saved temporarily and is retained until the next time the page is called up.

Yes, each participant receives a personalized certificate upon completion.

Support

Our goal is to provide you with fast and accurate support.

If you are not already in contact with one of our consultants, please send a detailed description of your problem to the following address support@drwe.de. One of our qualified employees will contact you as soon as possible. If you already have a support contract, the framework conditions are already in place and support will be provided immediately after you contact us.

Data can be transferred via upload/download using our DRWE Cloud. You can obtain the access data for this from your respective consultant or contact person.

We would be happy to arrange a support contract with you. This contract specifies response times and payment terms.

As part of a maintenance contract tailored to your individual needs.

Visit our website and open the "Academy" section.

  1. Click on "Register" or "Sign up now"
  2. Create a user account by entering your name, email address, and a password.
  3. Confirm your email address via the link we send you.
  4. Then register and select the courses or programs you would like to attend.

If you need assistance, our support team is always happy to help.

Please send us an email tosupport@drwe.de and we will get back to you as soon as possible.

If you have any questions about license transfers, server migrations, or cluster environments, please contact support.

Dr. Wallner Engineering GmbH

  • Charles-Lindbergh-Str. 7 in 71034 Böblingen, Germany
  • +49 (0) 7031 4103090
  • kontakt@drwe.de

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